Client Profile
Stasiun Kopi is one of the coffee shops in West Java. Like any other F&B business, the operational sustainability of the kitchen is highly dependent on LPG.
Challenge
Before cooperating with Syntera, they faced serious problems:
- LPG cylinders from the old vendor often leaked.
- Vendor response is very slow when there are complaints.
- Any disruption not only hampers production, but also raises concerns about the risk of fire.
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Client Says
"If the tube leaks, we not only lose production, but also worry about safety."
Solution from Syntera Lampro Energi
Syntera came in with a different approach:
- All tubes go through a QC (Quality Control) process: checked for weight, seals, and physical condition.
- Quick response when there is a need or problem.
- Timely delivery of LPG to keep kitchen stocks safe.
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Results
- The risk of tube leakage is drastically reduced.
- Production runs smoothly without interruption.
- With an increased sense of security, the kitchen team can work with greater peace of mind.
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Insight
Many vendors still neglect QC, even though for the culinary industry, one leaking cylinder can be catastrophic. With strict distribution standards, Syntera is not just selling LPG, but also selling a sense of security.
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