Client Profile
Padang Simpang Raya restaurant in Jabodetabek. As a hospitality business, the kitchen is the center of operations, and LPG supply determines the smooth serving of food to customers.
Challenge
Before working with Syntera, they faced major obstacles:
- The old vendor was slow to respond when contacted.
- Deliveries are often late from the promised time.
- As a result, the kitchen is disrupted, many products cannot be processed on time and end up being rejected.
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Client Says
"Every time the gas arrives late, we lose raw materials and the opportunity to serve customers."
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Solution from Syntera Lampro Energi
Syntera comes with a more swift distribution service:
- Fast response admin ready to answer urgent needs.
- Fast delivery on schedule → no more costly delays.
- The flexible distribution system adapts to the rhythm of the restaurant kitchen.
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Results
- Production losses have decreased because gas stocks are more secure.
- The number of rejected products was significantly reduced.
- The kitchen is quieter, the team can focus on maintaining food quality for customers.
Insight
Many restaurants don't realize that gas delays can lead to huge hidden costs: damaged products, wasted materials, disappointed customers. With a fast and responsive distribution partner, businesses can be more efficient as well as more trusted by customers.
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