Emergency Delivery Gas: Emergency Solutions that Save Businesses from Downtime

One Hour Can Cost Hundreds of Millions

Imagine this scenario:
A food factory is ready to produce thousands of cartons of orders for a national supermarket. But suddenly, the gas stock runs out. The old vendor says, "We can send it tomorrow, sir."
Within 24 hours, an order worth billions is in danger of failing.

This is the reality of many HORECA & manufacturing businesses in Indonesia: inconsistent gas supply brings business to a halt. Emergency delivery is not just an additional service, but an operational lifesaver.

Why Businesses Need Emergency Delivery

1. Downtime = big loss
   Restaurants lose customers, factories fail to deliver orders.
2. Vendors are often unresponsive
   Many vendors don't have emergency teams → clients are left waiting.
3. Emergency delivery = guaranteed continuity
   Supply arrives on time, even outside business hours.

💡 Notes: 1 day of downtime can cause losses ranging from Rp 100 million (large restaurants) to billions (manufacturing plants).

How Emergency Delivery Works

• 24/7 hotline → clients can contact anytime
• Standby fleet → standby trucks & drivers, not "we'll try later"
• SLA cepat → estimasi pengiriman < 2 jam untuk area tertentu
• Contract priority → subscription customers come first

Real Case Study

Case 1: F&B Factory in West Java

Gas stock out in the middle of production → old vendor said "3 days can supply".
Solution: emergency delivery came 4 hours later → production continued → Rp 2 billion contract was saved.

Case 2: Premium Restaurant in Jakarta

Ran out of gas during dinner peak. Emergency delivery came in 1.5 hours. The restaurant was able to continue serving 200+ guests without incident.

Emergency Readiness Checklist for Procurement

• Vendor has a 24/7 emergency hotline
• There is a dedicated emergency delivery fleet
• SLA (Service Level Agreement) is clear → not just a promise
• Spare tube stock for regular customers
• There are field technicians who are ready to help with installation

Why Gas Vendors Often Disappoint

• Focus only on regular supply, forget emergency situations
• No emergency SOP
• Lack of fleet / HR ready 24 hours
• Not transparent about stock & distribution

📌 This is why many CEOs & Procurement switch vendors.

Steps to Business: Make Sure You're Not Trapped

1. Evaluate your current vendors → do they have emergency service?
2. Emergency scenario simulation → what happens if the gas runs out tonight?
3. Prepare contracts with vendors who have emergency SLAs
4. Do a stress-test → try contacting the vendor outside of business hours, see how they respond.

Conclusion

Emergency delivery is not just an added feature. It is a guarantee of business continuity. CEOs, Procurement and Kitchen Managers must ensure their gas vendors are available 24/7. Because in the business world, downtime = lost customers, money, and reputation.

👉 Schedule asubscription contract with emergency supply guarantee

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